I just signed up for their ten day free trial to use KWFinder. From your member dashboard you click on the KWFinder tool and are taken to the tool page but before you can do anything the account sign up form blocks your further use. If you click on the 'already have an account' link, you get taken back to the dashboard again. Whichever way you try to access the tool you are re-directed back to the dashboard. There are no obvious 'contact us' links on the site that I can see and the chat window just hangs when you type into it and then collapses. Useless.
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