On the 23rd of December, 2023 I placed an order for 2 sets of car mats (#45326) Fronts only for a Ford Focus at $365 and a full set for a BMW at $526. On the 30th of December I was emailed by Hardeep Gill the sales manager to clarify one of the models of my cars asking for some photos which I provided. On the 3rd of Janurary I received and email saying that my order was complete and included one tracking number. One package was delivered late Janurary and it only contained the front mats for the Ford Focus. I emailed Hardeep Gill on 25th Janurary asking for more information about the rest of my order and did not get a reply. I emailed again on 27th of Jan and 2nd of February to the email on their website and still have not gotten a reply. They will not answer the live chat line on their website, they will not answer their Text only line, they won't answer the multiple phone calls I have made. This "buisness" has cost me almost $500 dollars and apparently don't care about it. I wish I had seen the more recent feedback of this company over that last year as they seem to just be taking orders and not delivering. At this point they still won't return any correspondence. I implore any potential customers to avoid this company#UPDATE##I finally received a reply from Manicci a month later, after contacting Better Business Bureau for them to mediate, and the first thing they tell me is that my order was delivered according to their records. When I replied that no my order was only half delivered, they came back a day later saying that my other set for my BMW was back order and was now being delivered. No apologies, no, sorry we forgot half your order, the rest of it is on its way. In fact they tried to bribe me with a lifetime discount if I took this review down. So no I don't want a discount, and I'm leaving this up for other people to make up their own minds##UPDATE TO REPLY###No, we have not spoken via phone. I have all the email correspondence between us backing my post, you're hardly the ones to be accusing others of not being honest, don't try to gaslight your way out of this
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Manicci Luxury Auto Styling was established in 2014. Manicci International is a globally recognized auto styling brand focusing on the interior auto styling of luxury and exotic vehicles. We make unique, elite, custom made luxury leather car mats and trunk/cargo/boot liners using our state of the art technology for over 1000 different vehicle models. Our luxury car mats are a luxurious combination of style, class, comfort and protection for your vehicle. Our high quality products and excellent customer service has allowed us to win Business Excellence Awards across the globe. With our award winning design, we precisely custom fit each mat to order to its respective car using your vehicle manufacturer measurements to ensure a perfect fit.
All of our Manicci mats are tested to make sure each piece is of elite quality and safety guidelines are met. Our products were also professionally tested over 2 years in 2014 using the best materials on the market in actual vehicles during every day use as well as temperature controlled environments. We passed all product tests using a top third party product quality control inspection company in the USA. Our mats are custom made once you order them for your vehicle model. Our stunning award winning products are a must have for anyone who loves to add some custom styling to their car, loves a bit of luxury or simply wants to protect their investment and help their car hold its value for longer. Manufactured to the highest quality using 3D scanning techniques to get incredible accuracy of every vehicle and computer cutting equipment for the most accurate of finishes, they literally cannot be beaten on finish. The diamond styling pattern is synonymous with high end upholstery found in the worlds most valuable vehicles, a style that is often out of reach from your everyday car. Adding this level of finish without the extreme custom upholstery and interior customization costs is not something to be missed.See more
