On 1st of April, I have made my purchase and it went smoothly. Couple of days later I have received my notification of shipment and tracking code. The package first arrived to the Netherlands, even though shipping address was in Germany. Oh well, it is normal I guess. Hence PostNL was responsible for delivery. Since 30th of April my package seems to be at a pickup point without any information on it's address. When I contacted to PostNL, they informed me that after leaving the Netherlands they cannot track the package. When I wrote to their customer service, they told me to check their "pickup point" website by entering my postcode, which obviously giving an address 800 km away from shipping address. I still have no clue where my package is and the customer service is definitely incapable. Paying 18$ for shipping and is this what I am getting? Never again!
Claim your business profile now and gain access to all features and respond to customer reviews.
Empowering self-expression, one manicure at a time. Offering the most inspiring nail stamping plates, nail accessories, stamping polishes, and nail art supplies.
