There is no easy method to reach customer service via the mobile application. I spent over 50 minutes on hold trying to connect with a representative, which is quite disappointing. This level of service falls short of what is expected from a company handling employee benefits and financial services. Since the recent switch from a previous provider, the overall service has been notably lacking.
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Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.