Purchased an open ring and when taking off the label tag I noticed it had split at the bottom, upon further inspection I saw that it still had soldering marks at the bottom, meaning it wasn’t crafted properly and that’s why it split while taking the tag off (never even wore it). I tried speaking with them over email, they proceeded to blame me for trying to adjust it (which I didn’t) I even provided images of the soldering marks in the refund but all they could offer was a gift card not even worth the full amount of the ring, so I had to repurchase the same ring (hope it’s well crafted this time) and pay $88 extra since I wasn’t refunded the full amount… I would say save your money and buy from mejuri or any other similar jewelery brand, not worth it.
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