This is a scam. They send you a different product (which is often low quality and not as advertised) and then reply with ‘you can return it at a cost of £25. They do not care and are unsympathetic to your requests for refund / exchange. They act oblivious to the fact they have sent the wrong item. I ordered a dark blue linen shirt and received a cheaply made light blue polyester shirt.Avoid buying from this company - they are based in Homg Kong and do not adhere to their own policies online.
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