marianos.com

2
2 Based on 92 reviews

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Carol C.
New way to order in the app for pick up…

New way to order in the app for pick up is too confusing. Did anyone in the corporate office QA test the new app? I added items to my cart. I wanted to review my cart. I get a message that “you can’t check out an order with “in store selected”. Really? So how do I view my cart? How do I pick my pick up day and time? I used to do it that way Also. There is no way in my profile to keep my preferred store. I have to select my store every time !?!? Lastly, there are way to many messages at the top of the screen that I have to hit the “x” to close out. And if I happen to go back one page and then back again, I have to select my store AGAIN and close out all the messages at the top of the screen. What used to take me 3 minutes to PLACE an order for pick up now takes me 5 minutes just to navigate to the right page. The prior app version was great. What genius thought it was a good idea to fix something that wasn’t broken ?

1
Date of experience: May 18, 2021

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