I am extremely dissatisfied with this company and my experience. I purchased 2 pairs of leggings, they arrived and looked very different to the images on the website. The fabric was felt very cheap in comparison to the price paid. I then issued a return only to find out this is at my cost. I had to contact customer services various times to find out how to return and where to return the items to (not a smooth process at all). I shipped express with DHL paid for shipping and taxes 😂.10 days later I still have no email confirmation confirming my return has been processed / received or issued. I’m contacting customer services ( clearly not located in France) every day and am constantly chasing where’s my refund?? Customer services said they have received my return - so why haven’t I been contacted about my refund ?I’m extremely unhappy with the process, and time and money this has cost me. You refund policy is terrible and must be made clear to the customer ( it isn’t very clear at all).I will NOT be recommending this brand to any of my clients or any of my colleagues also working in the fitness industry.Please avoid this company!MLP where is my refund????
Claim your business profile now and gain access to all features and respond to customer reviews.
Vêtements de Yoga et Fitness 🧘🏼♀️💗
