Consistently dreadful issues with online orders, used to be so reliable. My order hasn't dispatched for nearly 10 days, when I contacted to see when will be dispatched, I was offered a refund, no explanation as to the delay. I don't want a refund I want my items... Last year, items missing, took me forever to resolve. I'm not holding my breath with this order. Another great service gone to the dogs, such a shame.
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