I went to M&S to buy a birthday cake for my youngedt daughter, parking was not great and tight so I was unable to get my wheelchair out of the car so I had to only use my crutches which isn't easy. The staff saw me struggling they emptied my cart for me, packed my groceries, took them to my car and loaded in to my car. The lady behind the till told me that I can ask a member of staff to help me shop in the future. Despite how busy the store was the staff were cheerful and happy to help.
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