Visited M&S in Bury St Edmund’s on Sat 13th Sept and needed to find a product & to get online to M&S website & unable to log in! A very helpful gentleman called Mark who was filling shelves in biscuit aisle went above & beyond to help me even though I could see he was very busy. He was very courteous & also determined that I receive help without going away empty handed. I would like to give credit to a member of staff who so rightly deserves the recognition for his dedication in his job in working hard & excellent customer service ! from a grateful customer
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