marksandspencer.ie

1.9
1.9 Based on 102 reviews

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Charis Morgan
Placed an order to be delivered to the…

Placed an order to be delivered to the Athlone branch. Picked the date on the calendar and was perfectly happy. On the order confirmation the date mentioned was not the same as the one I selected. Didn't worry because the date quoted would suit me.An email arrived on the due date that I selected telling me my order will be delayed a couple of days. Still no problem. Today I received an email they no longer have what I want in stock and will not be getting any more in and they are refunding my money that they had for over 10 days. It was a feeble response and it made it sound that I cancelled the order. This is a load of rubbish as they cancelled it. Never again will I spend money in M&S where I buy most of my food and clothes.

1
Date of experience: Mar 24, 2024

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