The company has canceled its license with its partner group. As I have an upcoming stay in a property managed by them, and we are five people, I had concerns about the validity of our booking and reached out to inquire. The response: the booking is no longer valid and will be automatically canceled. Now, we have to find alternative accommodations, which have since become more expensive and harder to find. Additionally, I will be refunded in local currency, which means I will incur losses due to exchange rates. Overall, poor customer service from such a large company. We are considering other options.
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