martigo.de

4.1
4.1 Based on 8 reviews

...

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Angus B.
Disappointing Experience with the Service

I faced several issues while booking a flight ticket through the service's website. The experience was frustrating: 1. **Website Issues:** I encountered technical difficulties during the booking process, making it hard to complete my reservation smoothly. 2. **No Confirmation Email:** After booking, I didn’t receive a confirmation email, leaving me unsure about my reservation's status. 3. **Price Increase Notification:** I was informed 12 hours later that the ticket price had changed, and I was asked to pay an extra 197 Euros, which felt unfair. 4. **Cancellation Problems:** When I decided to cancel my booking due to the unexpected price hike, I received no confirmation or acknowledgment of the cancellation. This experience has left me unsatisfied with the service, and I hope these issues can be addressed soon.

2
Date of experience: Oct 03, 2023

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