On last week (19/8) Fri, we were four people lining up at O2 marugame udon restaurant. At the time tat was about 7:30pm. The shop was supposed to closed at 9:pm so we started lining up. At around 7:45. There was a representative, Wao, told us that they have changed the closing time from 9pm to 8pm. I asked Wao why they didn't stop us in lining up at the beginning? We had some arguments on that but it won't do any help and just like most if not all the UK company, they don't care about their customers and they don't care if you don't come again. Well! Then we left and we would not go there anymore. We would never know if any of the marugame restaurant suddenly changed their closing time and ask you to leave after you have lined up for quite some time.At the time we left, we couldn't find any sign saying that the store closing time was changed.
Claim your business profile now and gain access to all features and respond to customer reviews.
