The knobs were beautiful, but the wrong size. Not allowing for returns is very poor customer service and I will not purchase from your company again. It's a pity, because the knobs were excellent. But, you got my money for knobs I can't use so it obviously doesn't matter to you if I buy anything else from you. I would understand asking the customer to pay for return shipping, but to not accept returns at all is a terrible policy. You said I should have read the return policy. Yes, I guess I should have. Lesson learned! I have never purchased anything from Etsy or anywhere online that I couldn't return, so I didn't expect this at all. I feel taken advantage of.
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Mascot Hardware USA LLC provides a wide variety of Cabinet Hardware, Coasters, Chopping Boards, Serving Trays, Door Mats and much more.
