masseys.com

1.7
1.7 Based on 12 reviews

Be bold. Be unforgettable. Be you. We want you to look and feel fabulous wherever you are and whatever the setting or mood. Find the best selection of brand-name footwear, clothing and accessories for the entire family, plus get the latest trends at affor...

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ABRAHAM M.
Absolutely horrible place to shop.

Absolutely horrible place to shop.I've shopped on both sister sites for a year ' never late with a payment '.I applied for credit to purchase a few items on sale and they pulled a HARD credit report on me and approved me to shop.After shopping and paying with the credit they approved me for they declined it and asked for a FULL payment! I called and spoke with two supervisors in the credit department and they said " well, you shopped on our sister sites and purchased quite a few things, we feel that you have purchased to much within a 15 day period." Are you kidding me??! LoL.I decided to take advantage of free shipping and 40% off and you feel that I've purchased to many items??I'm over 60 years old and I have never heard of such a thing, ever!I even used a coupon which was sent to me for an additional 25% because it was a one year anniversary that I have shopped with the sister sites.One supervisor didn't know how to handle it and couldn't override the system ' she was very cordial ' and the other said well, we use a three tier system which lets us know how much a customer is buying and hung up on me.Other stores such as Macy's, makes me a platinum member.They don't punish me for being a loyal customer who pays on time.This is a horrible experience and I will report them to the FTC and all three credit agencies.Oh, and the two sister companies froze my account for 30 days!Because I shopped a lot ' in their opinion within 15 days.Mind you, I verified my identity.I wish that I could upload photos of my account page and the rediculous letter they sent me.

1
Date of experience: Nov 10, 2025

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Business Details

  • Be bold. Be unforgettable. Be you. We want you to look and feel fabulous wherever you are and whatever the setting or mood. Find the best selection of brand-name footwear, clothing and accessories for the entire family, plus get the latest trends at affordable prices.

  • email service@masseys.com
  • call 18662292316
  • language https://masseys.com

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