I placed an order on June 19th, 2025 with Stoneberry and was charged $60.47. Stoneberry cancelled my order on June 20th after taking money from my personal credit card. I called speaking with A Cherry and John who wouldn't tell me anything. Then I spoke with two very ill-bred representatives by the names of Tammy, and an Alicia who claimed to a supervisor with a very nasty attitude. I asked her why they charged my card and then cancelled my order, and after speaking with five different people, no one could tell me anything or give me a reason. I only received horrible attitudes! I informed Alicia that I was filing complaint with the B.B.B, and her response was that "would be fine" without any care whatsoever. I have several recordings of the full conversation.
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