I placed an order costing me around £300 recently. A couple of the items I loved and kept but sent 2 back for refund. After only receiving 1 refund I reached out to the company. They do not make it easy to speak to someone and get your inquiry resolved. So I reached out on IG in a desperate move. Luckily someone replied. Looked into my query. But never got back to me. Today I followed up and got a reply saying after investigating they have come to the conclusion there was only 1 item in the package. This has never happened before in my 46 years of life. So I’m out over £80 and no knit to show for it. I’m a grown woman, a family, a full time job, and don’t need to scam a company in my free time. After seeing their trust pilot reviews, I’m surprised they are still in business. I always thought they were one of the better high street options - I was wrong. Very upset here.
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Massimo Dutti nace en al año 1985 y es adquirida por Inditex en 1991. Hoy supera la cifra de 790 tiendas en más de 75 mercados.
En sus orígenes, la marca se orienta a moda de hombre. A partir del año 1995 se inicia el lanzamiento de moda mujer en todas sus dimensiones: desde las líneas más urbanas al casual. Con ello, Massimo Dutti se consolida a todos los niveles como un grupo en crecimiento a nivel nacional e internacional con una plantilla que actualmente supera los 10.000 empleados.
Durante el año 2003 Massimo Dutti lanza una oferta de moda infantil bajo el nombre comercial de Massimo Dutti Boys & Girls. Esta línea está siendo implantada de forma progresiva en tiendas de varios mercados, susceptibles por su tamaño de albergar su espacio específico.
En su totalidad y a partir de Septiembre de 2006, Massimo Dutti diseña y comercializa las siguientes líneas:
Women: Women’s wear, Accessories, Fragrances
Men: Men’s wear, Accessories, Personal Tailoring, Fragrances
Boys & GirlsSee more