I've been using MasterWriter since 2022 and have been very happy with it - they regularly add features and tutorials and tips, which is great. Back in 2022, for users like myself, who may stay logged in for a couple days at a time, I suggested that they should give some indication to the user when the session would disconnect from the server. One of the owners contacted me and I went over the steps to replicate - they incorporated the notification feature in one of their updates. Also, I've contacted their support team on how to tie any of the subscription extensions I'd bought on sale to my user account - they were very prompt with their responses.
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