This merchant misrepresented itself as a UK-based jewelry company but operates out of China and engages in deceptive business practices that prevent refunds or returns.Upon receiving the merchandise (Janie Coin Layered Necklace, Cina Drop Hoop Earrings, Silver Golden Threads Ring), I found the quality extremely poor and not as described. When I requested a return, the seller demanded that I ship the items back to China at my expense, costing over $100, exceeding the purchase price. This policy was not disclosed at purchase, and it seems to be a trick they use with buyers to scam them. The sender address on the package I received was: 1080 SE 5TH ST STE 300 HIALEAH FL 33010-5791, and they are asking me to ship it to A PERSON's HOME in China, not the Company.After research, I discovered numerous BBB and consumer complaints describing identical experiences.I asked my bank to reverse this charge under the Fair Credit Billing Act (15 U.S.C. §1666) due to merchant misrepresentation and goods not as described and was successful.NOTE: They have multiple websites that are exactly the same, just with different names.
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