I ordered some jewelry I saw from a Facebook ad on September 6. On September 10, I received a shipment notification, and began eagerly tracking it. For WEEKS, it was "In Transport to Next Facility." I thought this was a bit unusual, but I also know the USPS has its challenges. Then when I tracked it a couple of days ago, the tracking information said it was seized for counterfeit postage. I reached out to their customer service for a refund. "Chris" said he was reaching to the carrier to see what was happening with the package. I requested a refund again. More jibber jabber from "Chris." Requested refund again. Then "Chris" said he had resolved the postage issue and I would be getting my jewelry soon. At this point all trust is lost. I don't believe "Chris" and have again requested a refund. From my experience, this company is a total scam.
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