I had a very disappointing experience with this platform. Their sales representative persistently contacted me, making misleading claims about the availability and quality of profiles to pressure me into purchasing a premium subscription. Trusting these assurances, I went ahead and subscribed. After making the payment, the situation was entirely different. The information provided was deceptive and inaccurate, and once my subscription was activated, the sales executive ceased all communication. After numerous international calls to their office, we finally managed to secure a refund of our subscription fees. What is even more concerning is that despite requesting the deletion of my son's profile, the account was not properly removed, and now we are blocked from accessing the platform. This service seems to prioritize aggressive sales tactics over authentic matchmaking or customer support. I strongly recommend others to be very careful and not to trust the verbal promises from their sales team. Feedback from Singapore.
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