DO NOT RENT FROM MAUI NEW ZEALAND. THIS IS A COMPLETE RIP-OFF AND BORDERLINE SCAM. THEY DESERVE ZERO STARS IN REVIEWSMaui, a so-called “luxury” brand of the THL group, is an absolute disgrace. The prices are outrageously high and what you receive in return is filthy, broken, outdated junk. Charging close to $1,000 per day for this is nothing short of abusive.The campervan was in a state of total neglect. The furniture was old, falling apart, and completely unusable. We literally had to seal all cupboard doors with duct tape because everything kept collapsing and falling out. At one point, a bottle of sesame oil spilled all over the floor, forcing us to stop the trip and clean the campervan and our luggage, which were drenched in oil. This is not an accident — this is a direct result of poor maintenance and zero quality control.The level of filth was shocking. The upholstery was covered in old, embedded grime. The beds smelled like months-old sweat, as if the cushions had never been washed or properly cleaned. Sleeping in them was revolting. I did not pay luxury prices to live inside a biohazard. The smell inside the vehicle was so bad that our child nearly vomited.Critical systems did not work. The water and toilet level indicators were completely broken and failed to warn us when they were full. As a result, the toilet cassette overflowed. This is unacceptable, unsafe, and humiliating for any paying customer.The fridge was poorly installed, causing our food to fall onto the filthy floor. This is beyond unhygienic and clearly shows a total lack of care for basic health standards.We never used the shower even once because it was so dirty it was unusable. Why pay for features that are simply disgusting and non-functional?If this is what Maui calls “luxury,” then lower-budget brands like JUCY are honestly the smarter option. At least you expect basic quality from them. Maui is nothing but overpriced marketing.This experience was deeply disappointing and honestly feels like a scam. If you want a real motorhome experience in New Zealand, avoid Maui entirely and look at Wilderness Motorhome Rentals instead. We used them on a previous trip and the difference is night and day: clean, well-maintained, genuinely high-end vehicles.We will never rent from Maui again, and I strongly advise anyone reading this to stay away.
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For travellers who seek nothing less than exceptional, maui is the ultimate choice.
Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road.
All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind.
Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories. See more
