Horrible experience. Van had a faulty battery upon trying to leave the parking lot in Queenstown. They checked it and we were assured it was ok. Left the lot and had battery issues every day following. Customer service was horrible, hard to get through and routinely followed a bureaucratic process that made help hard to get (eg asking us to send photos of an issue from an area with no service where we were calling them via radio). After returning to the branch the manger said she had no power to rectify the issue without authorization from national so we spent hours more waiting. They also would not let us cancel and refund the rest of the trip on the spot which made seeking any alternative challenging. I would not rent from this company ever again. They clearly do not really care about ensuring their customers have good experience.
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For travellers who seek nothing less than exceptional, maui is the ultimate choice.
Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road.
All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind.
Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories. See more
