In general the service is very good the customer service is fantastic they are very quick to respond and solve any issues very quickly. I've only given four stars as the service does sometimes not often, fail.but 95% of the time it's good. I have tried other providers in the past and maxco are one of the better ones hence this is my third year of renewal with them . There are some channels that are not constant in quality they buffer or do not play and that's mainly 24 7 and some movies but this is quite possibly what device you are using to stream with or which app your using as I have tried different apps which work better than others , also internet speed is a factor so possibly has nothing to do with the provider . Overall I'm very happy with the service. And i do recommend them
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