Title (optional):Received wrong item, no accountability from MaxTool.Review:I ordered a 3400 PSI pressure washer pump from MaxTool (Order #MXT1146472), but they sent me a completely different model rated at 3600–3700 PSI, which is incompatible with my equipment.I immediately contacted their support, provided photos comparing the delivered item with what I ordered, but they claimed I received the correct product — despite clear differences in both PSI rating and appearance.To make things worse, they refused to cover the return shipping, even though the mistake was on their end. I was left with an unusable product and wasted time. I had to escalate the issue to my credit card company and open a dispute.Very disappointed with their customer service and unwillingness to take responsibility.I strongly recommend others to be cautious when ordering from MaxTool.
Claim your business profile now and gain access to all features and respond to customer reviews.
Quality Name Brand Tools at Discount Prices, Save on Dewalt, Ingersoll-Rand and lots more. Guaranteed Lowest Price on air compressors, shop tools and equipment, hand, air, hydraulic and power tools, gloves, rope, safety products and more!