Customer service is non-existent or totally innefective. During the painfully slow process of leasing a new car, Maxxia caused delays, meaning my new car sat with the dealer for nearly three months. During that time, I made dozens of calls and many more emails. None of them ever received a response, and when I rang, I was never allowed to speak with a manager or someone who was actually dealing with my case. I have been leasing cars for over 20 years, and have gradually watched this company's performance slide. It appears to now be in freefall. Stay away.
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