False advertising... You're offered a free trial and if the foundation doesn't suit or fulfill your needs as it hasn't in my case, this is a moisturiser, my colour didn't change at all and it certainly didn't cover any blemishes or sun spots. And yet when look want to return the product it has to be unopened. If you look at their returns policy as I've posted below it's contradictory and certainly doesn't comply with our 'not fit for purpose' policy here in the UK. I wouldn't touch this product it's a con. Wish I'd read the trust pilot reviews before buying. Lesson learnt. Returns & Refund Policy — May CosmeticsAt May Cosmetics, we believe finding the perfect foundation should be effortless. That’s why we offer a 30-day foundation trial—if the shade, texture, or coverage isn’t quite right, you may return it with no questions asked.Your satisfaction comes first, and we’re here to help you feel confident in your skin.Return WindowWe accept returns within 30 days of receiving your order for foundation products under our trial policy, and within at least 14 days of receiving the items for all other eligible products, in compliance with consumer regulations.Eligibility for ReturnsTo qualify for a return:Products must be unworn, unwashed, unused, and in their original condition.All tags, seals, and protective liners must be attached.Items showing signs of use, wear, or damage may be rejected.Returns for bundles must generally include all bundled items.Please note: Delays caused by customs clearance are outside our control and are not valid reasons for a return.How to Initiate a ReturnTo start a return, contact our..... Your order numberA brief explanation of the reason for returnSelf-Service ReturnsWe offer a streamlined Self-Service Return process:Once you request a return, we will confirm the return shipping cost.After you approve the cost, our support team will send you a registration link.You must provide a valid reason and clear supporting evidence.Our Returns Team will inspect the item upon receipt.You will be notified of the outcome via email.May Cosmetics reserves the right to deny any return lacking sufficient explanation or accurate documentation.Return Shipping CostsCustomers are responsible for return shipping costs, unless the return is due to our error (incorrect, defective, or damaged item).Once the return cost is approved, we will provide the link to begin the return.The return shipping cost will be deducted from your refund.
Claim your business profile now and gain access to all features and respond to customer reviews.
May Cosmetics is ontstaan vanuit één passie: vrouwen laten stralen in elke fase van hun leven. Onze missie is om innovatieve, hoogwaardige producten te ontwikkelen die de natuurlijke schoonheid versterken en vrouwen het vertrouwen geven om zichzelf te zijn, in elke rol die zij vervullen. Met oog voor detail en kwaliteit creëren wij make-up en skincare die niet alleen mooi maken, maar ook écht verschil maken in het dagelijks leven van onze klanten.See more
