I purchased a dress from NZ in late November. The dress arrived and did not fit, it was too small at the top especially the arms and bust but huge at the bottom. Frankly I was also disappointed with the product. It was a basic design, nothing different about it, you could pick up similar at a budget department store. I contacted and sent back for return within a week but due to the Christmas courier delays it didn’t arrive in Australia for a couple of weeks, it was signed for and I received confirmation from the tracked service I had to pay for. Being that time of year I expected the response to take some time but after waiting 2 weeks I sent them an email. They responded back after a couple of days requesting proof of the tracking, which I sent the same day but still no response 4 days later. I’ve given 2 stars here but if there is no response in the next few days I will review again and update. I have tried to review them twice on other sites (judgeme) but they didn’t publish them.
Claim your business profile now and gain access to all features and respond to customer reviews.
