As an owner of a 2013 W166 ML250, I wanted to update my map on a Saturday morning in Australia. I reached out to inquire about the next map update release, not expecting a response until Monday due to the service being European-based. To my surprise, I received a reply in just 25 minutes! I got the information I needed, followed the instructions, selected the map update based on my VIN, processed my pin request, downloaded the application, and then the map update. The entire process was seamless; I upgraded from map version 4.12 to 11 in just a few hours.
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