I'm sharing this review not because I left my car at the airport and returned all happy to find my car waiting nice and warm for me to drive off in.My experience is slightly different, I got back to find there was a white scuff on my bumper, so I was quite cheesed off as you can imagine, past experiences with some of these car parking services they will be very bad in communicating or taking responsibility of the damage. So here's the good bit, although there was damage to the car as soon as I reported it I had a quick responses and communication has been very good through out the process, a guy came to my address to fixed the damage and I must say I was impressed, he did a very good job and it wasn't a guy with a touch-up pot and a brush. It is not possible to see the damage and I doubt Mercedes would know either. So thank you Gursh Chohan for you communication and great customer service. I would be happy to use MBW again and recommend to anyone who is unsure of leaving their cars with a airport car parking company.TWO IMPORTANT must does, for anyone using a airport car parking service. Film your car when you pull up and make sure you check it over yourself and the second is put a airtag in the vehicle so you can monitor where your car is taken to be parked.
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With over 25 years of experience serving all Heathrow Terminals, MBW is one of the airport’s most established and trusted Meet & Greet Parking providers.
We are proud members of both the British Parking Association (BPA) and the Independent Airport Parking Association (IAPA). Our secure, Heathrow-based compound—capable of accommodating over 1,500 vehicles—is protected by ANPR CCTV, 24-hour security patrols, and perimeter fencing. All vehicles remain on-site, and we guarantee your car will travel no more than 12 miles from collection to return.
Our professional drivers are fully insured, ensuring complete peace of mind. Your vehicle is comprehensively insured both in transit and while on-site in our secure facility.
We also offer a range of additional services, including:
Rapid 3-phase EV charging
On-site washing and valeting
Professional detailing
Alloy wheel repairs, tyre replacement, and smart bodywork repairs
MOT testing and annual servicing arrangements
As a Heathrow-approved operator, MBW is authorised by APCOA to access designated Short Stay Car Parks and operates customer podiums at all Terminals.
Our team members are DBS-checked, carry official photo identification, and wear high-visibility uniforms with our company branding. We also operate concierge desks for added convenience.
Corporate and account customers benefit from monthly billing, preferential rates, and exclusive discounts.
To ensure transparency and customer confidence, we actively collect and publish genuine customer reviews, showcasing the quality of our service.See more
