Visited McDonald's Auburn 4 days ago. First visit there, possibly the last McDonald's.Went to place an order at the McCafe counter but the lady said the machine there was not working. WHAT!!. McDoesn'tWork! If I wanted "to order anything" go to one of the inert unfriendly machines standing guard at the entrance. That was another 10 minutes of my life. Me struggling and watched by a young staff. Could be my age or colour or both. At 17:04:10 with Ticket No:184, I finally got an order in for a hot chocolate and a bottle of water for my guest. The machine allowed me a choice of being served at the table - Hurrah! Now comes the fun part...waited waited waited for 15 min there was nothing coming. Oops! Did I accidentally placed an order for a next day delivery. Oh dear! Got up and went to the pickup counter and enquired if I was still getting my order today! "Yes, of course Sir! Just ask the lady at the McCafe counter and she will organise it for you" Whew, what a relief. McShocker!! there was no one at the McCafe counter. 5 mins past and she appeared. Told her I am missing my order. "Sorry, I will get it to you shortly", says the McCafe lady. NOTHING!!! Ahha...I know this game....the wait wait wait game. Walked up to the pickup counter again and asked for the manager. Told her I had been waiting for 33 minutes for a hot chocolate. She went to the McCafe lady and she says, "there is no such order on my screen." What!! No McScreen!! The lady manager then made the hot chocolate and gave me a bottle of water. Ohh dear dear...there was a lump of chocolate at the very bottom of my hot chocolate, presumably the water or the milk was not hot enough.I have some very chosen words flying through my head. Nope I am not going to say it. Still not writing it here. McDonald's I hope you don't mind if I McNoShow anywhere near your outlets. Maybe if I have dementia...possibly...unless I get a tattoo on my arm..."No Maccas if still alive". It will make my doctor very happy.
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The official website of Macca's® Australia. Whether you want the details of what's in your Big Mac®, or to find your nearest restaurant, this is the place to be.
