I’m really disappointed with the service I received from Manchester City Fan Support. In my experience, the help I was given while trying to purchase tickets for the Brentford Carabao Cup match was very poor. I followed the instructions and reached out for support, but I still wasn’t able to complete the purchase.This has left my daughter extremely upset, as she was excited to go to the match and is now in tears because we couldn’t get the tickets. As fans, we expect clearer guidance and better assistance, especially during important ticket sales.Overall, the service I received was not good enough, and I hope they improve their support for supporters in the future.
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