Hi, I PURCHASED A TOP FOR MY GRANDSON FOR HIS 9TH BIRTHDAY WHICH WAS ON FRIDAY THE 8TH OF SEPTEMBER, I ORDERED THE KIDS MAN CITY HOME JERSEY 2023/24 ON THE 1ST OF SEPTEMBER, IN ADDITTION TO HAALAND AND NUMBER 9 PRINTED ON THE BACK SIZE 9 -10 PLUS THE PREMIER LEAGUE CHAMPIONS BADGE AND THE PREMIER LEAGUE FONT PAYING £86.50 BY VISA CARD. AS I SAY HE ONLY TURNED 9 LAST WEEK SO THE SIZE I ORDERED SHOULD OF FITTED HIM BECAUSE THE OTHER SHIRTS HE WEARS ARE AGED 9, BUT ON SHIRT ARRIVING WE COULD CLEARLY SEE IT WAS NOT GOING TO FIT, AND IT WAS WAY TO SMALL, EVEN THOUGH THE LABEL SAYS 9-10 I BELIEVE THIS IS NOT CORRECT AS I THINK THE SHIRT IS MORE LIKE A 7-8 YR OLDS, I HAVE PICTURES OF THE SHIRT TAKEN UP AGAINST HIS OTHER SHIRTS AND YOU CAN CLEARLY SEE IT IS A LOT SMALLER, LEAVING ME WITH A VERY UPSET GRAND CHILD STILL WAITING FOR HIS BIRTHDAY PRESENT.ON EMAILING THE ONLINE STORE I WAS TOLD THEY CAN'T CHANGE IT OR REFUND ME BECAUSE IT IS PERSONALISED, I KNOW YOUR A MULTI MILLION POUND COMPANY AND IM FULLY AWARE HAALAND IS THE FANS MOST FAVOURITE PLAYER SO THIS IS WHY I ORDERED SHIRT. I AM NOT ASKING FOR MY MONEY BACK I WANT TO REPLACE THE SHIRT WITH THE NEXT SIZE UP. TO MAKE MY GRANDSON HAPPY AND TO MAKE ME HAPPY SPENDING ALL THAT MONEY WITH NOTHING TO SHOW FOR IT.PLEASE TAKE A LOOK AT THE PICS I HAVE SENT YOU AND SEE FOR YOURSELF I BELIEVE THIS SHIRT AS GOT THE WRONG LABEL ON AND THEREFORE IT IS NOT SUITABLE FOR A 9 YR OLD BOY. I TRUST YOU WILL DO THE RIGHT THING AND SORT THIS PROBLEM OUT FOR ME THE SHIRT AS NOT BEEN WORN AND IS STILL WITH TAGS AND LABELS ON AS THE SAME AS IT ARRIVED.PLEASE GET BACK TO ME AS SOON AS POSSIBLE MANY THANKS MIKE MILLER.
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