I paid McGilligan Publishing $2,500 to publish my debut novel and expected professional editing, formatting, and support. What I got instead was sloppy editing, multiple missed deadlines, and a final file full of formatting errors—uneven spacing, poor paragraph structure, misplaced italics. Their first editor had to be replaced mid-project.They gave me a file that wouldn’t upload to Amazon, blamed Amazon, then blamed me. After they finally fixed the file, I uploaded it myself. At one point, they even asked for my Amazon login—something that violates Amazon’s Terms of Service.Their final version made it clear they didn’t do a proper proofread or quality check. Now they refuse to honor their own money-back guarantee, even though they failed to deliver a professional product.I’ve filed a complaint with the BBB and want to warn other indie authors: avoid this company. They talk a good game, but when it comes to quality and accountability, they fall short.
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