Unfortunately, I didn't receive all the items I ordered, as they were in stock at the time of purchase but unavailable at delivery. Initially, I was quite disappointed with how long it took for customer service to inform me, leaving me little time to find a new gift for my daughter. HOWEVER, when I raised my concerns, they were very understanding and showed compassion towards my situation. While the issue was out of their control, they did what they could, resulting in an additional 20% discount on my original purchase, which helped cover my delivery costs for finding the product elsewhere.
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