Made 2 orders on MCM.They put the wrong address for one order, DHL can't find my address, luckily I had to go after them and explained. They finally gave me the parcel. Otherwise DHL would return the parcel to MCM. Made a complain via Email, they ignored my Email. No apologize, nothing!!The other Order, I refused to take it because they couldn't cancel it. Parcel went back to the MCM. After 10 days, no updates, no refunds,.... Customer Service is a joke!Are you really a high-end luxury brands???If I can't get my refund or at least a update within this week, I will go after the boss of this company and spam him a tons of Complains about how bad was the service. Let's see if the Customer Service dares to ignore me AGAIN??????
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The Official website for MCM Worldwide. Shop for Men & Women's luxury leather goods including bags, purses, backpacks, wallets, purses, travel wear & more. MCM
