I bought the bag as I thought all customs, duties and taxes were already included. The website showed AUD. Now I have to deal with customs headache as Fedex said there is no invoice included in the parcel. I contacted MCM so many times trying to solve this. First MCM said to include the Order Confirmation email, but Fedex still held my bag at custom. I contacted MCM again asking if they could something from their end. NOTHING! Customer service from a so called BOUTIQUE company is total rubbish! They did not even offer any assistance at all. All they kept telling me to do is to talk to Fedex, although I told them I've been speaking with Fedex so many times, either by emails, phone and messages! This is the first time I bought something from this rubbish shop and will be my last one ever!
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The Official website for MCM Worldwide. Shop for Men & Women's luxury leather goods including bags, purses, backpacks, wallets, purses, travel wear & more. MCM
