The website was absolutely horrible. It offered a ten perfect coupon but trying to figure out how to input it was a confusing process in itself. Once I finally figured it out and went to order, it redirected me to my bank who said that the merchant wanted to verify the transaction so my bank sent them the ok. I call customer service to see if they can just place the order for me because it has taken up a great deal of time already and now the coupon code won’t work online because it says I already used it for the blocked transaction. The first rep was not meant to be in customer service and was impolite. The second rep was very polite but could not put in the coupon code and said that they could rebate me the ten percent. How are these systems so antiquated? To avoid having to request a rebate I tried the process again with a different email of mine and it blocks the card again.At this point I just gave up. In my opinion this is not a high end company. It was one of the worst experiences I have ever had with a retailer and paying a premium for anything here would be bizarre. It’s a shame because I never heard of the company until my girlfriend asked for a bag and I explained the situation to her and neither of us will be purchasing their products moving forward.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Official website for MCM Worldwide. Shop for Men & Women's luxury leather goods including bags, purses, backpacks, wallets, purses, travel wear & more. MCM
