Purchased a bag, after a few days it wasn't posted so I contacted them asking if everything was okay. Turned out the last bag they had in stock was damaged and unsellable - annoying but no problem (would have been nice if they had contacted me though). Nearly 2 weeks later and no notification of refund and i'm still waiting - when I contact them they constantly fob me off with excuses that will require another 2-3 days to sort out it's also been 'esculated' twice now. It's a joke!! They're holding on to a large amount of my money for an item I am never going to receive and whats worse is they clearly see no problem with it. If you are going to buy from their website then use either Paypal or Credit Card so you are protected! I've now had to take the issue up with my payment method and try and get my money back that way. The whole experience has come across as a scam to me!
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The Official website for MCM Worldwide. Shop for Men & Women's luxury leather goods including bags, purses, backpacks, wallets, purses, travel wear & more. MCM