I ordered offline and the bag was left outside in the rain. The box was destroyed and opened. When o sent the purse back they told me it looked used and had a "smell" They told me they have direct signature and it wouldn't be left like that bc they pay extra for the service. Anessa who denied it didn't even contact me to ask any questions about the bag. They told me there wasn't anything they would do about making it right. This company has over 2 billion is sales, but can't even give a store credit or exchange a bag that was left in the rain. How is that my fault!!!! Horrible customer service unprofessional company. I will never buy from them again. Absolutely disgusting what they do to people. They need to start making negative start for reviews bc it doesn't go low enough for this trash company!!
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The Official website for MCM Worldwide. Shop for Men & Women's luxury leather goods including bags, purses, backpacks, wallets, purses, travel wear & more. MCM
