If I could rate this website as a negative zero I would. I’m abosutely disappointed never purchase anything from these people. My bag was sent to me in which the UPS apparently states someone has to be home to sign for it. But I’m guessing no one has to life or a job with the hours that the UPS guy comes to deliver the packages to their customers. So of course I was unable to sign for it. Had 3 attempts and UPS stop delivering. Now here is where it gets really silly and absolutely dumb. So UPS has to keep the package for 5 days before I get my return . And oh here is where it gets dumber I can’t pick up my package from UPS but it clearly has my Information on the package and I clearly have a Driver License to identify myself . MCM claims it has to sit there for 5 days then they will ship it back and then I will get my money back. It’s day 10 now and I have yet to get my money back. So you know all complaints and aggravation will be going out today along with phone calls. I recommend never in life to order from these people. Your policies are stupid and make no sense and the customer care have a bad attitudes. Never again
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The Official website for MCM Worldwide. Shop for Men & Women's luxury leather goods including bags, purses, backpacks, wallets, purses, travel wear & more. MCM
