I work in New York City. Prior to the pandemic there was a wide variety of options, and although portions were smaller, the value was appropriate. I realized savings over the course of 20 or so monthly meals, with the flexibility to roll over unused meals.That all changed with the move to a credit system a few months ago. As MealPal tried to sell me on the program's new "perks", simple math showed the price per meal had gone up, and credits equate to fewer meals in a cycle. Credits cannot be rolled over. This removes the flexibility and makes subscribing risky.The app has long been unreliable, and customer service can't help you if the restaurant didn't receive (or gave away) your order or if you can't scan your pickup code. Like all others here, I encountered a series of obstructions when trying to cancel. This on its own is terrible practice. As long as there remains no charge to do so, I will be leaving my account "on hiatus" in case a return to normal office hours makes this program viable. I do not trust the company and it is a chore to deal with them. I encourage anyone considering the program to go in with eyes open and to be careful that your circumstances are optimal to receiving the small benefits of the program.
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MealPal offers lunch and dinner subscriptions giving you access to the best restaurants for less than $6 per meal. We provide a fast, fun, and efficient system to get you delicious and affordable meals every day.
MealPal members can reserve meals from any participating restaurant. Each restaurant offers one of their signature dishes daily. If a member is in a city that offers dinner and has a lunch and dinner plan, both lunch and dinner can be reserved daily.See more
