As poor a Casino I have ever encountered. If you like Dead Spins then this is the site for you, the chances of getting a Bonus Game, or Free Spins are ridiculously low, and if you do manage to get them then the Payouts are an absolute joke of the highest order. The variety of games for a company this size is very lacking, how any Casino does not have one of the Market Leaders in Pragmatic Games is beyond me.The Customer Service is awful, expect to wait a week before your emails receive a reply and with the Live Chat you have to wait at least 30 minutes in a queue, and whilst you are a waiting for a reply to a question you have asked the Live Chat times out even though the delay is on their side.I have made several complaints one involving me depositing £20.00 which was not credited to my account, which took 3 Emails, 2 Live Chats, and 2 weeks to get my money back, not even an offer of any free spins even though they were at fault.I have another complaint regarding the R.T.P. I waited 8 days for the initial reply when they gave the obvious bumph of how their Games are fully tested, however they did say they are going to send me the requested details of my personal R.T.P. so I could forward it to the Gambling Commission, this information must have got lost though as that was 6 days ago, or they've seen my R.T.P. is that low that they can't possibly let me see the percentages, absolutely appalling.I've since complained again due to their Daylight Robbery of me wagering £85.00 at 20p per spin on various games and finally receiving the bonus round on Goonies Return, getting Organ Bones Bonus and I won a massive 4p, and that is not even an exaggeration, again I am yet to receive a reply.I play on a lot of Sites, but this one definitely leaves a lot to be desired and should be left well alone by anyone with a sane mind.
Claim your business profile now and gain access to all features and respond to customer reviews.
