New customer and what a let down from such a big name. I’ve played other sites with varying degrees of success. The welcome offer enticed me to join. First deposit won nothing. Second deposited and I struck it lucky. Over £100. Wasn’t gonna lose that when that could come in very useful so cashed out. Nothing hit my account. Tried to log in later and I’m locked out. 45 minutes wait on live chat I was told they wanted to verify my ID.. passport. Proof of address, PayPal, first born child etc..So I sent everything they asked for and a bit extra. Now I gotta wait. At least 72 hours apparently. That win is so badly needed I’m a disabled guy and that’s transport to medical appoints paid for. It’s so urgent and yet Mecca don’t give a flying f**
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