Bought an x4 pro 20 w machine which arrived in a timely fashion. The machine was extremely easy to assemble which when I sat was minimal I mean it only involved attaching a few lines along with the enclosure which involved attaching a few screws and finally the laser itself a slide in and tighten screw exercise. I did encounter one problem in that the led light would not turn on. After contacting customer service who replied quickly and supplied a few checks to make the problem was resolved when I discovered a loose wire which happened when in transit. Quick fix and I was up and running.The machine is easy to use and runs relatively quietly. Engravings and cuts came out well and overall this is a great machine at a very affordable price.The experience was great topped off by a very responsive customer service department which were empathetic, professional and friendly and solved the issue promptly.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Mecpow, where we’re not just creating machines and tools, we’re backing your creation.
We’re a brand that values the infinite creativity of every individual.
Our mission is to empower your creation with products that are innovative, accessible, and safe for everyone.
