Bought an x4 pro 20 w machine which arrived in a timely fashion. The machine was extremely easy to assemble which when I sat was minimal I mean it only involved attaching a few lines along with the enclosure which involved attaching a few screws and finally the laser itself a slide in and tighten screw exercise. I did encounter one problem in that the led light would not turn on. After contacting customer service who replied quickly and supplied a few checks to make the problem was resolved when I discovered a loose wire which happened when in transit. Quick fix and I was up and running.The machine is easy to use and runs relatively quietly. Engravings and cuts came out well and overall this is a great machine at a very affordable price.The experience was great topped off by a very responsive customer service department which were empathetic, professional and friendly and solved the issue promptly.
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Welcome to Mecpow, where we’re not just creating machines and tools, we’re backing your creation.
We’re a brand that values the infinite creativity of every individual.
Our mission is to empower your creation with products that are innovative, accessible, and safe for everyone.