I’ve emailed the managers and because they ignored my emails I emailed the ceo of Accor and ceo of Mercure and they have completely ignored me.The rooms are very shoddy and the £20 breakfasts are absolutely appalling I should have read the reviews before booking but lessons learned, unlike the Mercure hotel chain as it seems the service and food are equally appalling in all their hotels no matter what town, city or country.Whatever you do absolutely DO NOT SPEND YOUR MONEY with these charlatans, if they carry on like this they will go bust and it will be well deserved.We stayed at Mercure Dartford brands hatch, it’ll be better to take a tent, ps you have to pay for parking as well!!!!!!
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Accor SA is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties.