Arrived on the hottest day of the year, checked in very quick and painless, expected to contact reception via whatsapp, but where is the number to call.msg? It's not on my room card so...who knows?Phew, this room is very hot. Is that a heater or aircon control in my room, yes aircon!!! no...it's not working :( - I wonder why the room was left with the window and curtains open when the aircon was not working...perhaps heat interrogation is on the cards ;)A trip to reception, an engineer has been on site, "it may or may not work, it may work later" ??? "Which room did i put you in? Ahh yes the one where the sun streams through" Why? "You can try another room but it will be a twin and the aircon still might not work" (Thinks, why would you not test it before allocating a room when the outside temperature is 32 degrees and...where are all these people which means I can only get a twin room, their cars are not in the largely empty carpark and they are not in the public areas of the hotel.)Had a shower (more of a dribble to be fair) and heads to the bar/restaurant good service from the lady in the grey checked top (this is important in a minute), friendly and efficient, ok food at a decent price Returns to the bar for a drink, Only me waiting "I'll be with you in a minute says the lady in the black top" - no problem I say...until someone else turns up and she gets the attention for a full 5 minutes before I get served...the temperature gets even hotter!Back to my room, noticing the damp on the wall of the opposite bedroom, is this normal for an internal wall?The room is still scorchio (it's later, but the aircon has still not decided to work) so decision time...Do I try sleep with the window and curtains open to limit the heat in the room? But what about the group of people directly outside my window drinking and getting louder and louder? Or that light shining directly into my room? Or, the many sirens of the passing emergency services OR... close the curtains and the window and turn the room back into a Sauna? Well, it's 22:40 now, I was on the road at 07:00 this morning and have covered over 200 miles, my sleeping well objective is not going to happen. Let's hope tomorrow is better
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Accor SA is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties.