medequipuk.com

1.8
1.8 Based on 200 reviews

...

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Debbie Wagener
Medequip in Hillingdon excelled themselves last week

Having found Medequip in Hillingdon generally to be a bit diffident and lacking a bit in empathy for the customer facing the a myriad of rules about not being able to rebook a failed job without going back to the initiator, not being able to move a bed if the person with dementia isn't at home but also not able to help them get up if they are in it when they arrive etc I had a perfect experience with them on the third attempt. The guy on the phone was particularly helpful in squeezing a slot in for my aunt by rejigging the other bookings and then the driver/technician was quick, efficient and also friendly and approachable.

5
Date of experience: Mar 25, 2026

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